Digital investigations are often misunderstood, especially by first-time clients. This FAQ explains the most common misconceptions, clarifies what we are and what we are not, and sets realistic expectations for our services.
No. While there is overlap, digital investigations focus on verifying, analysing, and documenting information in digital environments, such as online activity, social media, public records, digital communications, blockchain transactions, and more.
Traditional PIs may perform surveillance, in-person interviews, or physical evidence collection. Negative PID focuses on digital evidence and analysis, often combining it with open-source intelligence (OSINT) and law-enforcement-grade methods.
No. We do not perform physical surveillance, stakeouts, or in-person tracking. Our expertise is digital: we work with public, client-provided, or legally obtained data, applying analytical techniques and professional investigative methodology.
No. Investigations are based on what can be legally and ethically verified. We guarantee thorough, professional work and well-documented findings, but outcomes depend on available information, accessibility, and legal boundaries. Fees are based on work performed, not on results.
No. We operate strictly within the law and ethical standards. We do not hack, bypass security, or access private accounts without consent. Our investigations rely on open-source intelligence, client-provided data, and legally obtained information.
No. We are digital investigators, not legal advisors. We provide evidence and analysis that may support legal, regulatory, or personal decision-making, but we do not provide legal counsel. Clients should consult qualified lawyers for legal interpretation or court proceedings.
No. We work with individuals, companies, and professional partners. Our methodology is adaptable to personal, corporate, or investigative needs, while maintaining professional, law-enforcement-grade standards.
We handle all information confidentially and ethically, but we cannot guarantee complete anonymity online. Our role is to verify, analyze, and document information, not to alter digital footprints or provide digital anonymity services.
This is a legal requirement for invoicing and regulatory compliance in Spain, not a standard investigative request. We only use this information for billing and documentation purposes, and it is handled securely and confidentially.
No. We complement professional or legal processes by providing structured analysis, verification, and evidence documentation. Digital investigations can support cases, due diligence, or personal risk management, but they do not replace formal law enforcement actions or forensic audits.
Unlike general internet research, we provide professional, verifiable, and well-documented findings. Our reports include methodology, sources, limitations, and structured evidence that can be relied upon for personal, corporate, or legal purposes.
