We offer a few automated services that you can pay for and use straight-away directly from our website.
Individuals or businesses who are already familiar with the subject of the service and need a speedier way of getting tasks accomplished in autonomy.
Purchase a scoped service or an investigation project tailored to your needs.
Business and individuals that need guidance, consultancy, specialised tools, or expertise.
Continue to work with us with follow ups, scheduled services, or continuous assistance.
Businesses who already had a consultancy project with us and would like us to continue working with us.
Our services are billed based on the scope, complexity, and time required for each engagement. Some services can be offered at a fixed price, while others are billed hourly or by project. We always explain pricing before work begins and we issue a formal quote that the customer must formally accept before the work starts.
Yes. Certain services, such as document validation or specific OSINT tasks, may be offered at a fixed price. If your case requires a broader or more complex investigation, we will provide a tailored estimate.
Yes. We provide a clear estimate or quote before starting any work. No service begins without your approval of the scope and associated costs.
In most cases, we require payment upfront for consultancy services or a retainer before beginning an investigation. This ensures that work can proceed immediately and without interruption. For longer or more complex engagements, staged payments may be agreed upon in advance.
Self-service services are paid exclusively with secure electronic payments. For consultancy and investigations, the available options will be detailed in the letter of engagement. We do not accept cash payments.
Due to the nature of the work we perform, payments are generally non-refundable once work has started. However, if no work has been performed, refunds may be considered on a case-by-case basis.
Yes. You will receive an invoice for all services provided within 48 business hours from the payment.
Yes. We use secure payment processing methods and do not store sensitive payment information beyond what is required for billing and accounting purposes.
Yes. Upon request, we can provide a high-level breakdown of the services performed and time spent, where appropriate and permitted by the nature of the service.
That’s perfectly fine. Many clients request clear-cut services. We will confirm the scope, cost, and expected outcome before proceeding.
No. Fees are based on the professional work performed, not on a specific outcome or result.
Our work involves analysis, verification, and evidence gathering using lawful and ethical methods. While we apply professional expertise and proven techniques, outcomes can depend on factors beyond our control, such as the availability or quality of information.
We charge for the time, expertise, and resources required to conduct the service, and we always aim to deliver clear, accurate, and well-documented findings, regardless of the final result.
We do offeIn In some cases, progress payments can be defined for performing specific services. Each progress payment must be made in advance.
We do not offer milestone-based payments tied to investigative results.
Investigations are structured in phases, and any milestones included in a quote reflect investigative stages or work performed, not the achievement of a specific outcome. This ensures that investigations remain objective, methodologically sound, and ethically conducted.
When milestones are used, they are defined upfront in the quote and relate to activities such as analysis, evidence collection, or reporting. Payment is requested upfront on completing these agreed phases of work.
Use this form to provide some basic information about the nature of your request.
By submitting this form you are NOT committing to purchase any services.
If you have any difficulties filling in the form, please contact us at info@negativepid.com.
